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We ship throughout Canada and US. Carriers in Canada include Canada Post and Chit Chats, while carriers in the USA include USPS and Purolator. Carrier shipping rates for orders are calculated based on the package's size, weight, and destination. Orders are typically processed within 1–5 days. On average, shipping takes around 3 days in Canada and 5 days in the United States, though this may vary based on the carrier and shipping method. Duties and taxes are prepaid by P-Rex Hobby, so you won't be charged additional import fees upon delivery. For more details, please view our Shipping policy.
Eligible items may be returned or exchanged within 30 days of purchase. To qualify for a return or exchange, items must be: - Unopened and unused - In their original packaging and condition - Accompanied by a receipt or proof of purchase To request a return, please contact customer@prexhobby.com and our team will provide instructions. Approved returns are subject to a 20% restocking fee. For more details, please view our Return policy.
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